CV SANTARO OEHIKY
Jl.Kamasaru No.15
Bandung 40378
Oktober 20,2011
Mpep kupep
President
PT UCUTAN COMPANY
Jl.legok hangseur,USB 40378
Dear Mr.Kupep,
As a company that has worked with
yours for over five years,we were very
disappointed to see the computer that
you send. we found a computer error, such as the keyboard
does not work normal. mouse not functioning properly,
defective function and physical disabled
and many are not function normally. we request for the damaged goods to be
recalled and replaced with new items. two
weeks after receipt
of this letter dated 20 October 2011, for your attention thank you
But However I believe this issue can be resolved well.
Sincerely
Santaro oehiky
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PT UCUTAN COMPANY
Jl.Legok
Hangseur, USB 40378
Oktober
31,2011
Mr. Su’em
President
CV SANTARO
Jl.Kamasaru
No.15 Bandung 40378
Dear Mr. Suem
after we check your shipment on 20 October 2011 in the
form pan, there are damaged goods and goods sent errors.
for it on behalf of our company requested in resending the goods to order and the turnover of damaged goods. later than 2 weeks after this letter is received.
for it on behalf of our company requested in resending the goods to order and the turnover of damaged goods. later than 2 weeks after this letter is received.
and if within that period the goods have not been
replaced with very heavy hearts we ask for money back.
for your attention thank you
for your attention thank you
Sincerely
Mpep Kupep
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